Terms & conditions

The shop's products are sold by Consorzio Sapori di Demetra, Via Emilia Romagna 3, 94100 Enna (EN), Italy — VAT no. 01289790865 — Tel. +39 0935 20444 · info@koresiciliae.it. This is the entity that collects payment and issues the invoice.

Prices are in euro and include VAT. Product images and descriptions are indicative; slight variations may occur due to the artisan nature of the products.

The order is completed upon purchase confirmation. Payments are securely handled through Stripe. The order is binding once confirmation is received.

We ship by courier throughout Italy. Shipping costs € 9.00 per order and is free on orders above € 79.00. Delivery normally takes 3-6 working days from order confirmation. We do not currently ship outside Italy.

For online purchases the consumer has the right to withdraw within 14 days of delivery, under Italian consumer law. Perishable goods or sealed goods that cannot be returned for hygiene reasons once opened are excluded. To exercise withdrawal write to info@koresiciliae.it.

You can use the form below or any other explicit statement. We refund you within 14 days of being informed of the withdrawal, using the same payment method used for the purchase; the refund may be withheld until we receive the goods or proof that they have been sent back.

(complete and return this form only if you wish to withdraw from the contract)

To: Consorzio Sapori di Demetra, Via Emilia Romagna 3, 94100 Enna (EN), Italy, info@koresiciliae.it

I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods: …

Ordered on … / received on …

Name of consumer(s): …

Address of consumer(s): …

Signature of consumer(s) (only if this form is notified on paper): …

Date: …

All products are covered by the legal guarantee of conformity under articles 128 et seq. of the Italian Consumer Code. If a product arrives damaged or is not as described, write to info@koresiciliae.it.

The experiences and packages on the site are local offers: booking and specific conditions (availability, weather, minimum number of participants) are confirmed at the time of the request.

Relations with consumers are governed by Italian and European consumer protection law.